Refund & Return Policy

Effective Date: March 3, 2026

Website: https://youjiae-commerce.com

1. Overview

At Youjia E-commerce, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or refund in accordance with this policy.

1. Return Eligibility

Items may be returned within 30 calendar days of the delivery date if they meet all of the following conditions:

• The item is unused and unworn.
• The item is in its original condition.
• All original packaging, tags, accessories, and documentation are included.
• Proof of purchase or order confirmation is provided.

We reserve the right to refuse returns that do not meet these requirements.

1. Non-Returnable Items

The following items are not eligible for return or refund unless they arrive damaged or defective:

• Personalized or custom-made products.
• Gift cards.
• Downloadable digital products.
• Clearance or final sale items.